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TechGrouper

40-hospital care network · 2025

Putting production AI on the front line of emergency care.

Clinically governed AI triage and documentation, deployed across 40 hospitals and trusted by thousands of clinicians.

31%

Faster emergency triage

2.1 hrs

Documentation time saved per clinician per shift

2.4M

Patient interactions each year

The challenge

Emergency departments were overwhelmed, and clinicians spent more time on documentation than with patients. Previous AI pilots had stalled over safety, privacy, and integration concerns.

Our approach

  1. 01

    Clinicians as co-designers

    Nurses and physicians shaped every workflow, with AI suggesting and humans always deciding.

  2. 02

    Safety engineered in

    Continuous evaluation against clinical benchmarks, bias monitoring, and full audit trails for every recommendation.

  3. 03

    Private by architecture

    Models run in an isolated, HIPAA-aligned environment with zero data retention by model providers.

The outcome

Triage times fell by nearly a third, clinician satisfaction rose sharply, and the network now treats AI as core clinical infrastructure rather than an experiment.

“They took AI out of the lab and into our wards. Our clinicians feel the difference every shift.”
— Chief Digital Officer, 40-hospital care network

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