Fortune 200 retailer · 2024
Unified commerce for 3,000 stores and a record-breaking peak.
A composable commerce platform that unified stores, warehouses, and digital channels — and made peak season boring.
3.2×
Peak traffic absorbed
$180M
Incremental annual revenue
99.99%
Availability through peak season
The challenge
A monolithic e-commerce platform buckled every holiday season, and inventory data lagged hours behind reality — causing lost sales and costly split shipments.
Our approach
- 01
Composable architecture
We replaced the monolith with headless, API-first services for catalog, pricing, cart, and order management.
- 02
One inventory truth
Event streaming unified inventory across 3,000 stores and 14 distribution centers in near real time.
- 03
Load-tested for the worst day
Synthetic traffic at five times forecast peak ran weekly for three months before launch.
The outcome
The retailer handled its largest-ever sales event without incident, enabled buy-online-pick-up-in-store nationwide, and grew digital revenue by double digits.
“Black Friday is now the quietest day of our year.”
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